Refund Policy

Thank you for choosing services from E Accountax Manager Private Limited via our website eaccountaxmanager.in. Please read this refund policy carefully as it outlines important information regarding your rights and obligations as our customer concerning any purchases or services provided to you.

Eligibility for Refund:

Users may be eligible for a refund only in the event of a clear, visible deficiency with the service purchased from E-accountax Manager. Refunds will not be issued for change of mind.

Refund Process:

To request a refund, customers must initiate the process through a designated channel, such as contacting us via phone or email. They may be required to provide details of their purchase, such as transaction IDs or order numbers, to support their refund claim.

Timeframe:

Refund requests must be made within 30 (thirty) days after the completion of the service purchase and after confirmation of completion via email or other communication channels. Requests made after this period will be deemed invalid and will not be considered.

Refund Method:

Approved refunds will be processed and communicated to the customer via email. The refund process may take a minimum of 15 (fifteen) business days to complete and will be credited to the customer’s bank account accordingly.

Additional Terms:

1. Consultancy fees are non-refundable under any circumstances.
2. For other compliance services, refunds will be issued after deduction of any pocket expenses and government fees paid.
3. We do not pay interest on refunded amounts.
4. We are not responsible for any issues arising from the non-operation of government websites, and we will not be held liable for any work not performed due to such issues.

Contact Information:

For refund inquiries and requests, customers can contact our customer service or support representatives via the provided contact channels. Customers may also reach out for clarification on refund-related questions or dispute resolution.